The Capita Group is one of the UKs largest professional services outsource organisations employing more than 38,000 employees. The Group is committed to environmental best practice to reflect their clients’ values and maintain cost competitiveness.

John Kost, HSE Director, recognised the opportunity for energy saving and launched a Group Energy Reduction Programme to tackle their £4M+ energy bill. Working with the Carbon Trust, Briar Associates were commissioned to deliver a staff engagement and training programme. The programme focused on the top 20 energy-consuming sites that were responsible for over 80% of carbon emissions and the objective was to transfer knowledge and skills to the Capita facilities management team, who could then act as Energy Champions to engage staff at the major buildings and undertake their own energy audits.

Training Programme

  • Representative energy audits to establish opportunities and prepare content for workshop.
  • Development of Energy Reduction template surveying tool to assist FMs to deliver structured uniform approach to audits.
  • Analyses of AMR data for major sites and preparation of workshop exercise to provide experience of interpretation, understanding and identifying opportunities.
  • Energy surveying and opportunities identification workshops. Mix of class based work and practical walk around surveys in buildings. Practical use of survey instruments e.g. Luxmeter, temperature measurement, clip-on ammeter etc.

Achievements & Benefits

The Capita Facilities Managers were keen to develop their knowledge and experience and the site audits and implementation were co-ordinated with regular team meetings to share ideas and outcomes. League tables were drawn up on the basis of % savings and this encouraged competition between the sites.

The programme was a major success with savings demonstrated in the first year exceeding 17% of carbon emissions. In addition, the FM team have a greater awareness of the performance of their buildings and the controls and working of the building services and this is contributing to improving the working environment for staff.

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